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Never Split the Difference
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Multiple Choice
According to the chapter, what is the primary difference between the FBI's negotiation techniques and the traditional Harvard negotiation approach?
1
The FBI relies on rational problem-solving, while Harvard focuses on emotional intelligence.
2
The FBI uses experiential learning and emotional attunement, while Harvard emphasizes intellectual power and logic.
3
The FBI focuses on creating win-win scenarios, while Harvard prioritizes individual gains.
4
The FBI avoids using calibrated questions, while Harvard encourages their use.
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