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Never Split the Difference

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11 chapters20 questions
Never Split the Difference

Never Split the Difference

Chris Voss

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Chapters (11)

01THE NEW RULES
02BE A MIRROR
03DON’T FEEL THEIR PAIN, LABEL IT
04BEWARE “YES”—MASTER “NO”
05TRIGGER THE TWO WORDS THAT IMMEDIATELY TRANSFORM ANY NEGOTIATION
06BEND THEIR REALITY
07CREATE THE ILLUSION OF CONTROL
08GUARANTEE EXECUTION
09BARGAIN HARD
10FIND THE BLACK SWAN
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