Chapter

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This chapter is the table of contents and introductory material for a book titled 'Ego, Authority, Failure: Using Emotional Intelligence like a Hostage Negotiator to Succeed as a Leader' by Derek Gaunt. It outlines the book's structure, dedicating it to those striving for self-improvement and warning toxic leaders about the damage they inflict. The book is divided into three parts: Core Principles, Ego and Authority, and Hostage Negotiator Leadership in Action, covering topics such as tactical empathy, inclusion, emotional control, and practical negotiation techniques.